Our Core Values – Northwest Reverse Mortgage

Our Core Values shape our company and our service.

These Core Values guide us in our processes and procedures and provide a framework for us to work through decisions and overcome obstacles. You can see our Core Values come to life through our actions. When we hold ourselves and our colleagues to the high standards set by these core values, it strengthens our team and enables us to provide our clients with an exceptional experience. Read our Core Values here to learn more about how we do business at Northwest Reverse Mortgage. 

Empathy

The capacity to understand or feel what another person is experiencing from within their frame of reference. This is extremely important when working with the sensitive situations that life can bring.

Dignity

We believe that inclusivity alone is not enough. We take inclusion a step further by ensuring all those we work with and serve the inherent right of dignity in all of our interactions.

Family

We work hard for our clients, but we strongly support and encourage personal and family time. Family comes first, always.

Willingness

At NWRM, we are always ready, willing, and eager to help. Whether it be for our clients or our team, the willingness to serve is part of who we are.

Innovation

We are always looking toward the future and trying new ways of doing things. We encourage our team to share new ideas, and drive new processes to increase efficiency, and improve our customer experience. We welcome feedback from our team and clients sincerely.

Determination

We are educators first, salesmen second. Our mission is to help our clients live their best retirement, and our team members leave no stone unturned to make our clients’ dream of a monthly mortgage payment-free future a reality.

When you are deciding on a local provider to do business with, their experience, specialization and core values need to be considered to ensure your transaction will be handled with the highest degree of attention. At Northwest Reverse Mortgage, you will be delighted by our team as they take the utmost care during your loan process.

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Dignity

Dignity is shown by listening to others feelings and responding in a respectful way or as simple as making eye contact during a conversation, instead of checking your phone or emails.

Empathy

The capacity to understand or feel what another person is experiencing from within their frame of reference. This is extremely important when working with the sensitive situations that life can bring.

Family

We work hard for our clients, but we strongly support and encourage personal and family time. Family comes first, always.

Willingness

At NWRM, we are always ready, willing, and eager to help. Whether it be for our clients or our team, the willingness to serve is part of who we are.

Innovation

We are always looking toward the future and trying new ways of doing things. We encourage our team to share new ideas, and drive new processes to increase efficiency, and improve our customer experience. We welcome feedback from our team and clients sincerely.

Determination

We are educators first, salesmen second. Our mission is to help our clients live their best retirement, and our team members leave no stone unturned to make our clients’ dream of a monthly mortgage payment-free future a reality.

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Licensing

© 2019 Northwest Reverse Mortgage, LLC NMLS #1834787
Idaho Branch #2123574

Licensed in Oregon, Washington, California and Idaho

Number:
Office: (800) 806-1472
Toll Free: (800) 806-1472
Fax: (541) 253-4370

Washington Local Contact:
(253) 237-1996

California Local Contact:
(650) 844-6655

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Contact Us

Northwest Reverse Mortgage
10121 SE Sunnyside Rd
Ste 300
Clackamas, OR 97015
Phone: (503) 427-1667

Idaho Branch
950 W Bannock St
Suite 1100
Boise, ID 83702
Phone: (208) 635-0806

Hours:
MON-FRI 8AM - 5PM

Northwest Reverse Mortgage, LLC. ML- 5797/ CL-1834787/ DFPI# 60DBO-140333. Equal Opportunity Mortgage Broker licensed in Oregon, Washington, Idaho and California. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Credit on approval. Terms subject to change without notice. Not a commitment to lend. Contents not provided by, or approved by FHA, HUD or any other government agency. All potential tax benefits should be verified with a professional licensed tax advisor. NMLS Consumer Access

At the conclusion of a reverse mortgage, the borrower must repay the loan and may have to sell the home or repay the loan from other proceeds; charges will be assessed with the loan, including an origination fee, closing costs, mortgage insurance premiums and servicing fees; the loan balance grows over time and interest is charged on the outstanding balance; the borrower remains responsible for property taxes, hazard insurance and home maintenance, and failure to pay these amounts may result in the loss of the home; interest on a reverse mortgage is not tax deductible until the borrower makes partial or full re-payment.