Our Process

Our Process

What to Expect with Northwest Reverse Mortgage

We do things a bit differently here at Northwest Reverse Mortgage. Our entire company was created to meet the needs and desires of our aged 55+ clientele. Our systems, procedures, and execution are all tailored to our client’s individual needs. This allows us to offer the exceptional service our clients deserve.

When you apply for a reverse mortgage with us, we will need to review some of your basic information and collect some documentation for our process. This documentation will be reviewed by our staff and our lenders to qualify you for the reverse mortgage. To best prepare for your reverse mortgage, it is important to have these documents ready and available to provide to your loan officer either by mail, email, fax or in person. Please ensure all documents provided are complete, legible and fully intact.

These are the documents we will need from you:

  • The signed application documents, including your counseling certificate.
  • A legible, currently valid, copy of your Driver’s License, ID card, or passport for all borrowers (including a non-borrowing spouse).
  • A legible copy of your Social Security card. Or most recent Social Security form 1099 with Awards Letter, if no Social Security card (can get these at www.ssa.gov under MySocialSecurity)
  • A copy of your entire most recent bank statement, showing deposit of social security or other retirement income. Please include all pages, even if they are blank.
  • A copy of your current homeowner’s insurance declaration pages or the name, phone number, and email of the current insurance agent.
  • A copy of each of your most recent Mortgage Loan Statements for ALL properties owned, not just the property involved in the Reverse Mortgage (Lender requirement).
  • Social Security Awards Letter


Please include the following documents ONLY as applicable:

  • A copy of the trust (if there is a trust)
  • Homeowners Association contact information (if applicable)
  • Social Security 1099 (ONLY if no bank statement available)
  • Pension Award Letter (if applicable)
  • VA Disability Benefits letter (if applicable)
  • We do NOT need the tax returns UNLESS claiming rental or self-employment income or had capital gains. Please include all pages, even if they are blank.
  •  30 days of most recent pay stubs (if employed)
  • Most recent W2 (if employed)


Depending on your loan or home type, there may be additional documents requested from you and as your loan progresses, there may be additional documents or information requested from you later in the process. Providing these documents to us as quickly as possible will help us process your loan in a timely manner. We are here for any questions or if you need any guidance on collecting these documents. Please reach out to your loan officer, processor, or assistant directly with questions about your particular loan.


Our Process Starts With You

The general cadence of the reverse mortgage is as follows:

Step 1: Gather Information

We thoroughly review your financial profile which includes your income, debts, and retirement objectives We will discuss financing options and determine how a reverse mortgage loan fits for your situation.

Step 2: Obtain Counseling

We will provide you with a list of both local and national reverse mortgage counseling companies for you to receive neutral third-party counseling. 

Step 3: Take an Application

Once your counseling is complete, we will take an application and collect all supporting documentation. At this point, your file will be assessed for pre-approval. Next, escrow will be opened and a title report requested. Additionally, we will order an appraisal, verification of property tax payments, and homeowners insurance.

Step 4: Underwriting

Your property documentation, along with any other outstanding conditions, will be sent to underwriting for a credit decision. Additional documentation may be requested at this time.

Step 5: Signing

The escrow officer will receive your loan documentation/ instructions from the lender – please allow up to 48 hours for preparation. The escrow officer will contact you for a time to sign your closing documents.

Step 6: Funding

The signed documents will be returned to the lender for review. Funds will be released to the title company for disbursement once all terms have been met. Funds will be used to pay items identified on the Closing Disclosure as approved by all parties in the transaction.

Step 7: Recording

When all funds have been received and disbursed, the title company will record your new lien at the county. CONGRATULATIONS!

If you have e any questions about these requirements or would like to apply for a reverse mortgage loan, please call us at 800-806-1472 or fill out the form on our website here. 

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© 2019 Northwest Reverse Mortgage, LLC
Powered by Amerifund Home Loans Inc. NMLS #347051

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Licensed in Oregon, Washington, California, Idaho, Arizona, Texas and Florida.

Office: (800) 806-1472
Toll Free: (800) 806-1472
Fax: (541) 253-4370


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Contact Us

Northwest Reverse Mortgage
10121 SE Sunnyside Rd
Ste 300
Clackamas, OR 97015
Phone: (503) 427-1667

Gresham Area

Northwest Reverse Mortgage powered by Amerifund NMLS #347051. Equal Opportunity Mortgage Broker licensed in Oregon, Washington, California, Idaho, Arizona, Texas and Florida. Credit on approval. Terms subject to change without notice. Not a commitment to lend. Contents not provided by, or approved by FHA, HUD or any other government agency. All potential tax benefits should be verified with a professional licensed tax advisor. NMLS Consumer Access

At the conclusion of a reverse mortgage, the borrower must repay the loan and may have to sell the home or repay the loan from other proceeds; charges will be assessed with the loan, including an origination fee, closing costs, mortgage insurance premiums and servicing fees; the loan balance grows over time and interest is charged on the outstanding balance; the borrower remains responsible for property taxes, hazard insurance and home maintenance, and failure to pay these amounts may result in the loss of the home; interest on a reverse mortgage is not tax deductible until the borrower makes partial or full re-payment.